Effective July 1, 2017 Trillium Health Resources started servicing Nash County residents. Previously Nash County was serviced by EastPointe Behavioral Health. There have been several articles in the local papers about the strained relationship between Nash County and Eastpointe and the legal battle that has followed, feel free to do a quick google search for more background information on the split. So far the transition seems seamless, I have not heard of any problems with Nash County residents having trouble getting the service they need.
Trillium Health Resources now services the following counties: Brunswick, Carteret, Nash, New Hanover, Onslow, Pender, Beaufort, Bertie, Camden, Chowan, Craven, Currituck, Dare, Gates, Hertford, Hyde, Jones, Martin, Northampton, Pamlico, Pasquotank, Perquimans, Pitt, Tyrrell, and Washington. While Eastpointe now services Bladen, Columbus, Duplin, Edgecombe, Greene, Lenoir, Robeson, Sampson, Scotland, Wayne and Wilson counties.
My past interactions with Eastpointe have not been favorable, I found them to be difficult to work with and their website was extremely difficult to navigate. I often hit a brick wall when trying to get a provider through the credentialing process, attempting to get any clear and concise information was a struggle.
However, they seem to be cleaning up their act, the website has improved and now has a clean and user friendly interface, the staff that I have come in contact with are easier to get along with and have been extrememly helpful. I will provide an update as I move through the credentialing process with Eastpointe.